FAQs

How do I redeem my Jackpot.com Gift Card?

Jackpot.com Gift Cards can be redeemed in the United States only towards your account balance at www.jackpot.com. State and age eligibility restrictions apply. See more information at jackpot.com

Does the Jackpot.com Gift Card have an expiration date or any associated non-use fees?

Jackpot.com Gift Cards do not expire or incur any fees.

How can I check my balance on a Jackpot.com Gift Card?

Gift Card balances can be checked at balance.clutch.com/jackpot.

How can I request a refund for my Jackpot.com Gift Card if it has a low balance?

Where required by law, remaining balances on cards may be subject to refund. If your Jackpot.com Gift Card has a verifiable balance of $15 or less, please contact jackpot@giftcardhelp.com to request a refund.

How can I request a replacement on a lost, stolen or damaged Jackpot.com Gift Card?

To request a replacement or report a lost or stolen Gift Card, please contact jackpot@giftcardhelp.com.